Introduction
Welcome to Base X Tech. Our Privacy Policy explains how we collect, safeguard, and disclose information resulting from your use of our Website.
By using our Website, you agree to the collection and use of information in accordance with this policy.
types of Data We Collect
Personal Data
While using our Website, we may ask you to voluntarily provide certain personal information ("Personal Data") to enhance your user experience. This may include:
Name
— We collect your first and last name for identification purposes.
— Legal basis: Contract.
Contact Data
— We collect your email for:
- Marketing purposes – We send emails and messages about new features, products, and services. You can opt out at any time.
- Customer support – We provide assistance via live chat, phone, or email, and resolve issues.
— Legal basis: Consent.
Usage Data
— We collect information your browser sends when you visit our Website, including:
- Internet Protocol (IP) address.
- Pages visited, visit duration, and timestamps.
— We use:
- Google Analytics for monitoring and improving user experience.
- Google Ads for remarketing.
- Hotjar to analyze user behavior (data is anonymized).
— Legal basis: Contract, legitimate interest.
Cookies Data
— We use cookies and tracking technologies (e.g., beacons, tags, scripts) to monitor Website activity.
— You can modify cookie settings in your browser; however, some Website features may not function properly without them.
— Legal basis: Consent, legitimate interest.
Retention of Data
- We retain Personal Data as long as necessary for legal compliance, dispute resolution, and enforcement of agreements.
— Some data can be deleted by users, while other data is stored for extended periods when required for:
- Security, fraud prevention.
- Financial record-keeping.
- Legal or regulatory compliance.
- Ensuring service continuity.
Disclosure of Data
— Law Enforcement
- We may disclose Personal Data if required by law or public authority requests.
— Business Transactions
- In case of a merger, acquisition, or asset sale, your Personal Data may be transferred.
— Service Providers
- We may share your data with third-party service providers assisting with Website functionality, analytics, or support. These providers are obligated to maintain confidentiality.
— Other Cases
- To fulfill the purpose for which you provide it.
- To protect the rights of the company, customers, or others.
- With your consent.
Security of Data
We prioritize data security but cannot guarantee absolute protection, as no method of electronic storage is 100% secure.
Your Rights Under GDPR
If you reside in the European Union (EU) or European Economic Area (EEA), you have the following rights:
- Access – Request details about your Personal Data.
- Correction – Have inaccurate data corrected.
- Restriction – Request to limit processing of your data.
- Withdrawal of Consent – Withdraw consent for data processing at any time.
- Complaint – File a complaint with a Data Protection Authority.
Links to Other Websites
Our Website may contain links to third-party sites. We are not responsible for their content, privacy policies, or practices. We recommend reviewing their policies before use.
Children's Privacy
Our Website is not intended for individuals under 18. If we become aware of data collected from minors without parental consent, we will remove it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective once posted on this page. Users will be notified via email or Website announcements.
Contact Us
For any questions regarding this Privacy Policy, please contact us at [email protected].
